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A neuroscience tip to make your message stick

Writer: Kim ArnoldKim Arnold


How’s your memory?


Mine’s a bit uneven these days.  


I can still remember the lyrics to Neneh Cherry’s 1988 hit ‘Buffalo Stance’, but often not why I’ve walked into a room.


So I was relieved to hear the neuroscientist, memory expert and author of Why We Remember, Dr. Charan Ranganath, explain:


‘Our brains are designed to forget.’


He says forgetting things is a sign of a healthy functioning brain.  It allows us to cope with the volume of information that hits us each day.


It made me feel a lot better.  You too?


And what a brilliant mantra it is for our communication, too.


If we assume that people will forget, not remember, what we say, we’ll be more likely to:


  1. Work harder to make it more interesting and memorable


  2. Repeat our message so it sticks


  3. Check people have digested and acted on what we’ve said/written


All important stuff if we want to cut through the noise and connect with people.


So stick Dr Ranganath’s mantra on a Post-It note before you, well, forget…


And tell me what weird stuff you still remember against all the odds!

 
 
 

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